Ship Your Guitar for Repair

$35.00

Send us your guitar. We make it easy.

We’ll send you a guitar shipping box with a prepaid shipping label. Select which service you need at the bottom of this page. When your box arrives, follow the provided shipping instructions.

NOTE: You must have a hardshell case to ship your guitar as shown.


Choose your box size
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Description

Ship Your Guitar to Us

We make it easy to send your guitar for custom setup work & repairs.

  1. Purchase this box with a repair service (see below.)
  2. We send you a box folded flat. Open it and tape together. It comes with a prepaid label.
  3. After your repair is done we send your guitar back to you.

All shipments are fully insured. Email us first to discuss your repair situation.

Additional information

Instructions:

You will receive your shipping box flat, folded, taped up. Cut the tape along the edges and it will easily unfold. You will need packing tape and proper packing material, such as bubble wrap for padding to protect and ship your instrument. You will find detailed packaging and shipping instructions attached to the box when you receive it.

Shipping Policy:

We charge a flat rate of $35 for this box. This charge does not include your repair deposit or estimated total. Shipments are fully insured both ways.

FAQ's

What happens after I make the deposit?

We will contact you within ONE business day for a consultation and then provide you with an estimate for the services. If you approve we will then send you a prepaid shipping label with instructions. Otherwise we will refund your deposit. If you need a box be sure to add the shipping box and chose the right size.

What if I decide not to send my guitar? 

If you decline after the consultation and quote, we will happily refund your deposit.

What is included in the quote?

This deposit is for the labor portion of the service only. It does not include strings, parts, or the shipping charge. We add a flat $90 shipping fee to help cover the cost of sending the guitar both ways. Your initial deposit gets applied to the final bill.

How do I pack my guitar safely?

You must have a hard case. You will also need some packing material and packing tape. Follow our provided instructions. All shipments are fully insured.

How long does this process take?

We’ll contact you again as soon as we get your instrument. Setups are usually 3-4 weeks. Large repairs like re-fretting  generally take 4-6 weeks to complete. Restoration work can take up to 6 months.

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